About us

We build AI that fits your business - not the other way around

AI Business is a Singapore AI consulting and development company. We partner with growth-focused organisations to automate operations, sharpen customer engagement, and scale efficiently through AI systems designed around their unique workflows.

Our approach

Bespoke by default

Off-the-shelf AI rarely maps to how a real business runs. So we don’t sell templates. We start by understanding your operations, data and goals – then design systems tailored to fit them and aligned to where you’re heading.

We began by specialising in aesthetic clinics, where responsive customer engagement and lean operations matter most. Today we bring that same discipline to enterprises across industries that need AI built around their workflows, not forced on top of them.

As part of the Mindboxs group, we draw on a wider bench of business consulting, operations and workforce-development expertise so recommendations are grounded in what actually works for Singapore SMEs, not just what’s technically possible.

Our Team

The People Behind The Builds

The people who scope your project are the people who build it. No account manager relaying messages to a team you’ll never meet.

Allison Lin Jia Ling

Principal Growth Strategist

Allison brings over 16 years of business leadership to AI Business, from scaling her first company into a 200-person organisation across oil & gas, telecommunications, and FMCG, to founding and directing the wider Mindboxs group today. A business coach, serial entrepreneur, and Harvard Business School graduate, she now focuses on where AI creates the clearest path to revenue.

Tan Yi YIng

Head of Operations & Accounts

Yi Ying brings a broad foundation across operations, business development, client management, and process optimisation, with experience navigating high-pressure, fast-moving environments. She designs the systems and workflows that keep AI Business and its clients running efficiently, applying the same operational discipline that goes into every AI system we build.

Kelly Lai

Head of Marketing & Client Success

An NTU Fine Arts graduate with a background spanning sales, customer engagement, and creative work. Kelly combines visual sensibility with commercial understanding to build brand strategies and campaigns that make AI feel less abstract and more like something your business can actually put to work, connecting on both an emotional and strategic level.

Leonard Tay

Lead Software Architect

An NUS Computer Science graduate with a fitness coach's discipline, Leonard architects, builds, and ships the AI automations and custom platforms behind AI Business's work. He moves fluently between backend systems, integrations, and client-facing tools, staying steady and detail-driven from the first line of code through to launch.

Why Work With Us

Built By Entrepreneurs, Not Just Developers

Every system we build is shaped by people who’ve actually run a business, not just coded for one.

We’ve Been In Your Seat

Our developers are entrepreneurs themselves. Before we write a line of code, we’ve usually lived the exact problem: leads going cold, hours lost to admin, profit leaking out through inefficiency. That firsthand experience means what we build fits how your business actually runs, not a generic template forced onto it.

Revenue First, Always

We don’t build for the sake of building. Every recommendation is judged against one question: does this grow revenue, or cut real cost and wastage? If it doesn’t, we say so. What we build is based on necessity, not novelty.

We Know How To Instruct AI Well

Being a business owner doesn’t automatically make someone good at directing AI, they’re different skills. Our team combines both: the operational fluency of having run a business, and the discipline to translate that into the structured knowledge and guardrails AI actually needs to perform well.

Based Here, So Service Stays Prompt

We’re a Singapore-based team, not an outsourced or offshore vendor. Changes and support happen in your timezone, with a team that already understands PDPA, WhatsApp Business API rules here, and how Singapore SMEs actually operate.

What guides us

Principles behind every build

Outcomes over hype

We measure success in hours saved and revenue protected – not in models deployed.

Built to fit

Every system is tailored to your processes, tools and long-term business goals.

Practical, not experimental

We deploy AI that’s ready for daily use, with your team confident to run it.
What Clients Say

Real Businesses, Real Priorities

“We were nervous about handing patient conversations to AI. What changed our mind was seeing exactly how the escalation rules were built, it knows precisely when to stop and hand over to a person.”
Director
Aesthetic and Wellness Clinic
“Enrolment season used to mean someone glued to their phone every evening. Now that pressure is gone, and we haven't lost a single enquiry to a slow reply.”
Centre Director
Tuition and Enrichment Centre
“They took the time to understand how quotation and procurement actually works in our industry before proposing anything. That's not common, most vendors just want to sell you the same system they sell everyone else.”
Director
Marine Engineering Firm
40+
Workflows automated
100%
Bespoke engagements
SG
Singapore-based team
Faster response times

Let's build the AI your business actually needs

Start with a discovery session and leave with a clear, prioritised plan.
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